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Close Out

The Close Out stage is the mandatory final stage for any Event. Once all the action items have been completed for the Event, the Close Out task is placed on the Team Leaders’ Desktop under the Event tab.

The Send Event Notices feature can be used to notify anyone impacted by the Event and can only be sent out once per Event. Anyone sent an Event notice will be required to review the Event summary and acknowledge the Event by signing-off from their Frontline Desktop Training tab. This feature is useful to help people learn from the Event or to communicate complete Events such as audits or deficiencies found.

How to Close Out an Event

The instructions below provide detailed steps on how to close out an Event.

  1. The Team Leader will select the Event Title from the Events tab located on the Frontline Desktop.
  2. Recommended: Select View Event Summary and review the summary carefully before completing task.
    1. The Event Summary will display the Event details and configurations.
    2. Select any attachment links or requirement links to view information relevant to the assigned Close Out Event task.
  3. Select Close Out Event.
  4. Enter any resolution note and select OK.
The Event is moved to the Events > Completed folder.