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Release Notes

March 2026 Release Notes

Enhancements

Mobile Application

  • Mobile ACT Offline Functionality

    • Enables users to view, and work in, Events and Action Items while not connected to the internet in the mobile app.

Action Tracking (ACT)

  • Event Summary(Event Details): Event Details Form Update Button Update
    • Added the ability for additional roles to be able to update an Event Form from the Event Summary. Roles include: Originator, Team Leader, Collaborator, Approver, Action Item Assignee.

Learning Management System (LMS)

  • OTP Email Update

    • Updated the verbiage of OTP emails for Assessments and Restrict Test Access to say the user the Assessment/Access is for
  • Update Synchronizer to Run Whenever a Credited Record is Written for an Alternate
    • To continue to ensure that Due Dates are properly updated, the Synchronizer is now updated to run whenever any alternate receives a record.

Bug Fixes

Management of Change (MOC) and Action Tracking (ACT)

  • Smart Form Apostrophe Issue

    • Resolved an issue on Legacy Forms converted to Smart Forms that had apostrophes not showing properly
  • Improve Form formatting When Printing from Preview
    • Improved Form formatting when trying to print them from a preview.

Mobile Application

  • Date Format Not Showing Correctly for Event Date Created
    • Updated the date format for Date Created field for Events on mobile to be consistent with the rest of the app (mm/dd/yyyy)

Management of Change (MOC)

  • Shared Name for MOC Procedure Document Across Divisions
    • Updated Procedures to allow for Procedures to have the same title if they are in different Divisions
  • MOC Form Fields Report Missing Fields
    • Resolved issue with fields missing from the MOC Form Fields Report when a Form was converted to a Smart Form

Learning Management System (LMS)

  • Error When Giving Credit
    • Fixed issue that was giving a server error when trying to give credit for a Training Item
  • Issues Uploading Training Records
    • Corrected issue that was preventing the maximum amount of records from being imported with the Import Wizard

Action Tracking (ACT)

  • Form Fields Reporting Issue
    • Resolved issue that excluded records from Form Fields Reports when including new fields from a converted Form in the report

January 2026 Release Notes

Enhancements

EHS

  • Dashboard Phase 1

    • New dashboards have been released with improved response time, drill down functionality, data table popouts, and direct links to MOC and Event Summaries

Mobile Application

  • Mobile Offline MOC Functionality
    • Enables users to view, and work in, MOCs while not connected to the internet in the mobile app.

Management of Change (MOC) and Action Tracking (ACT)

  • Update MOC/Event Summary Link Behavior if User is Not Logged In
    • Updated URL and link behavior for MOC and Event Summaries to prompt users to log in to view the Summary if they are not currently logged in
  • Attachments Added to Media Field of Smart Form Need to Show on Parent
    • Attachments that users add to Attachment fields in Smart Forms will be added to the parent MOC or Event

Action Tracking (ACT)

  • Event Summary Share Button

    • Event Summaries can now be shared as a URL or directly to email from the Share button on the Event Summary
  • Event Send Emails Popup

    • The Send Email page for Events has been updated to allow users to send a PDF copy of the Event Summary directly to users

Learning Management System (LMS)

  • Add User Notes to Training Records Report and Update Current Notes Field
    • Added User Notes column to Training Records Report
  • Add User Notes to Training Assignments Report and Update Current Notes Field
    • Added User Notes column to Training Assignments Report

Management of Change (MOC)

  • Add Associated MOC Field to MOC Summary

    • Associated MOC Field is now added to the MOC Summary

Bug Fixes

Management of Change (MOC) and Action Tracking (ACT)

  • Field Going Blank when Deactivating a User

    • Updated smart form autocomplete field logic to retain selected user data after they have been inactivated
  • Legacy Forms Not Converting to SmartForms Correctly
    • Updated legacy to smart form conversion logic to prevent issues with forms not fully loading

Action Tracking (ACT)

  • Event Summary PDF Form Scrolling

    • Resolved issue where users were not able to scroll down through full sections of Event Summaries when converted to PDF
  • Attachments Added to Event Action Items Not Appearing on Event's Attachments Tab or Event Summary
    • Added logic to display all attachments added to Event Action Items on the parent Event's Attachments tab and Summary
  • Unable to Complete Action Items on Mobile
    • Resolved issue that prevented users from completing Action Items on mobile
  • Action Item Verifier Incorrect Assignment
    • Resolved issue that was causing Action Item Verifier tasks to go to an incorrect user when assigned to a Job

Management of Change (MOC)

  • Wrong Days in Assigned Inbox

    • Updated logic to correctly show Assignment Active Date and Number of Days in Inbox fields on MOC In Process Task Details Report
  • Completion Date Intermittently Not Matching
    • Fixed issue where the Completion Date of an MOC was not matching between MOC Details an MOC Summary when the user had changed their time zone
  • MOC Summary Printing All Forms
    • Fixed issue that was automatically showing all forms when printing an MOC Summary

Learning Management System (LMS)

  • Language Options - Training Assignments Translation Issue
    • Added additional translation functionality to Training Item data

Mobile Application

  • Frontline Mobile App Not Loading on Some iPhones

    • Updated mobile controls to account for iOS liquid glass framework that was preventing users from loading the mobile app properly

December 2025 Release Notes

Enhancements

Management of Change (MOC) and Action Tracking (ACT)

  • When Printing the Preview of a Form, It Should Zoom and Format Enough to Show Multi-Columns from Field Grids
    • Added formatting to zoom out on forms to better display on MOC and Event Summaries
  • Increase Page Width for Form Preview Page from Details Tab
    • Updated the Form preview popup width when opening it from the Form's Details tab

Management of Change (MOC)

  • Increase the Page Width of MOC Summary to 1610px
    • MOC Summar page width has been increased to 1610px
  • Add Logic to Prevent Users from Deleting MOC Forms from Settings if the Form has Been Used
    • Added additional checks to prevent users from deleting an MOC Form if it has been used in an MOC, even if it is unassigned from a Requirement

Action Tracking (ACT)

  • Increase the Page Width of Event Summary to 1610px
    • Event Summar page width has been increased to 1610px
  • Add ACT User permission for Update Button in Event Summary
    • Users with ACT User permission can now use the Update button on the Event Summary

Bug Fixes

Learning Management System (LMS)

  • Multiple Course Completed Emails
    • Identified and resolved an issue causing multiple course completion emails to go out for the same course

Management of Change (MOC)

  • When Using a Smart Form, Users Are Able to Mark a Requirement as Complete Without Filling Out the Attached Form
    • Resolved an issue that allowed users to mark a Requirement as Complete without filling out required Form fields when updating it from the MOC's Evaluation or Implementation tabs

Action Tracking (ACT)

  • Source Button in Action Item Information Page Displays Old Event Summary
    • Updated the Source button on Action Items to open the new Event Summary

 

November 2025 Release Notes

Enhancements

Action Tracking (ACT)

  • Event Summary React Conversion
    • Event Summary, and all of its associated pages, has been converted to React. This comes with a new UI and additional UX updates for an improved experience

Management of Change (MOC) and Action Tracking (ACT)

  • Smart Forms Field Grid
    • Multi-column formatting has been added to the Form Builder editor, allowing for expanded layout capabilities.
  • MOC Summary General Fields Need to Respect Formatting Entered
    • MOC Summary's General section respects any formatting that was added to text entered in on the MOC Details.
  • Update New ACT Event Email Notification Event Summary Link to Require Log In
    • Link to Event Summary from New Event email notification has been updated with additional security to require a user be logged in to view the Summary
  • Update Date Field in Smart Forms with Time
    • Added "Time" as an option for Date fields to allow entering in a time

Bug Fixes

Management of Change (MOC) and Action Tracking (ACT)

  • Error When Importing Users with Import Wizard
    • Addressed an issue that was preventing Users from being imported with the Data Import wizard.
  • Email Reports Issue for Verifiers as Jobs
    • Fixed issue that was preventing users from receiving Awaiting Verification email notifications if they were assigned a Verifier task through a Job

Management of Change (MOC)

  • Profile filters appear not to be working for BWO
    • Resolved an issue that was causing the MOC In Process folder to return with no results when a profile filter was applied to the list view
  • Critical MOC Implementation Requirements Do Not Move To Inbox
    • Resolved an issue that was preventing Critical Implementation Requirements to not move to Inbox state

 


October 2025 Release Notes

Enhancements

Management of Change (MOC)

  • Share Button: MOC Summary
    • New Share functionality has been added to the MOC Summary. Users can now share a link to the MOC Summary or email the MOC Summary to users
  • MOC Send Email Page
    • The Send Email page for MOC has been updated to allow users to send a PDF copy of the MOC Summary directly to users. Additional selection options have also been added to the page to allow users to send the email to Pre-Approvers or users assigned Action Items from the MOC

Learning Management System (LMS)

  • Report to View SCORM 2004 Course Data
    • A new report has been created to view additional data stored in SCORM 2004 courses

Bug Fixes

Action Tracking (ACT)

  • Event Form Fields Report Not Pulling User-Filled Answer Data from Additional Forms
    • Updated Event Form Fields Report to pull data on Event Forms filled out when using them as Additional Forms on a parent Event
  • Event Form Fields Report Not Showing New Events After Converting Form
    • Resolved issue that was preventing new Events from showing on the Event Form Fields Report after the Event Form was converted to Smart Forms
  • Event Form Fields Report Showing Duplicate Fields
    • Resolved issue that was causing Event Form Fields Reports to show duplicate fields to add after an Event Form was converted

Learning Management System (LMS)

  • Error When Importing Users with Import Wizard
    • Fixed issue that was preventing users from being imported using the Import Wizard

 


September 2025 Release Notes

Enhancements

Management of Change (MOC)

  • Add New Pre-Approval Report to MOC
    • A new report has been added specifically for Pre-Approval. This report will allow users with proper permissions to see assigned and completed Pre-Approvals for MOCs.
  • Include Attachments Added from MOC Sub Action Items in Attachments Tab and Attachments Section of MOC Summary
    • Attachments added to MOC Sub Action Items are now automatically displayed in the MOC's Attachments tab and section on the MOC Summary

Bug Fixes

Learning Management System (LMS)

  • Training Assignments Report Primary Job Title Field Doesn't Have Proper Search when Filtering by Equal To
    • Updated the Primary Job Title field in the Training Assignments Report to allow better searching when filtering by Equal To

Mobile Application

  • Event Forms Not Displaying on Event Shortcut on Mobile
    • Resolved issue that prevented Event Forms from displaying on Event Shortcuts on the mobile app
  • Event Summary Attachments Not Displaying on Mobile
    • Fixed issue that was causing attachments to not display on the Event Summary on the mobile app
  • Server Error when Logging in using Email and OTP
    • Resolved issue that prevented SSO clients from logging into the mobile app via the OTP login

Management of Change (MOC)

  • Due Date Not Showing for Action Items
    • Corrected issue that caused Due Dates to show as blank for Action Items in the MOC Summary
  • Due Date on Some Requirements Displaying as Invalid Date on MOC Summary
    • Corrected issue that was causing the Due Date for some Requirements to show as "Invalid Date" on the MOC Summary
  • MOC Summary> MOC Notice Page Signoff Date Field Not Showing in User's Selected Date Format
    • Fixed issue that was causing the Signoff Date on the MOC Notice modal to not show the logged in user's date format

Management of Change (MOC) and Action Tracking (ACT)

  • Users are Able to Complete Forms without Answering Required Fields
    • Fixed issue that allowed users to complete Requirements/Action Items without filling out all required Form fields
  • Error Given when Using the In List Filter on Form Fields Report
    • Corrected issue where the In List filter was causing an error on Form Fields Reports

August 2025 Release Notes

Enhancements

Management of Change (MOC) and Action Tracking (ACT)

  • Smart Forms Undo/Redo
    • Admins can now undo/redo changes made in the Smart Forms editor

Learning Management System (LMS) and Management of Change (MOC)

  • Mobile App MOC Notice Sign Off
    • Users can now sign off on MOC notice Training Items on the mobile app

Learning Management System (LMS) and Action Tracking (ACT)

  • Mobile App Event Notice Sign Off
    • Users can now sign off on Event notice Training Items on the mobile app

Management of Change (MOC)

  • MOC Form Fields Report Add Fields
    • Additional fields have been added to the MOC Form Fields Report
  • MOC Summary React Conversion
    • MOC Summary, and all of its associated pages, has been converted to React. This comes with a new UI and additional UX updates for an improved experience

Bug Fixes

Management of Change (MOC)

  • MOC Triggered Action Items are Not Populating Fields
    • Fixed issue that was preventing MOC Form-triggered Action Items from not having certain fields populate

 


July 2025 Release Notes

Enhancements

EHS

  • Data Import Wizard
    • The new Data Import Wizard has been released to allow admins to import Training Records for their users. Additional data types will be supported in future releases

Management of Change (MOC)

  • MOC Summary React Conversion
    • MOC Summary, and all of its associated pages, has been converted to React. This comes with a new UI and additional UX updates for an improved experience
  • Add Pre-Approval Fields to MOC Details Report
    • New fields added to the MOC Details Report: Date Pre-Approved and Submitted By
  • Add Fields for Stage Time Metrics to MOC Details Report
    • New fields added to the MOC Details Report: Evaluation Start Date, Collaboration Start Date

Learning Management System (LMS)

  • Update DOC Training Item Document Window Download Button Functionality
    • The Download button on DOC Training Items now will immediately download the document for the user

Management of Change (MOC) and Action Tracking (ACT)

  • Smart Forms Autosave Update
    • The UI/UX for autosave on Smart Forms has been updated
  • Prevent Users from Creating New Legacy Forms
    • Users are now no longer able to create brand new Forms in the Legacy Form Builder

Mobile Application

  • Mobile OTP Login
    • SSO clients can now log into the mobile app via OTP validation

Bug Fixes

EHS

  • Confirmation Email Link Expired when Opening in Mobile or Other Browsers
    • Resolved issue where the email confirmation links that is sent to new users or users with updated email addresses was showing as expired

Learning Management System (LMS)

  • Reports Not Working when Translated to French – European
    • Updated Reports to better support French - European translation to properly open and run

Management of Change (MOC) and Action Tracking (ACT)

  • Error Given when Using In List Filter on Form Fields Report
    • Corrected issue where the In List filter was causing an error on Form Fields Reports

Action Tracking (ACT)

  • Sub Action Items Missing Assigned Date
    • Fixed issue that was causing Sub Action Items to be created and assigned without an Assigned Date
  • Smart Form Responses Not Displaying on ACT New Event Notifications
    • Fixed issue that was showing blank forms displaying in the New Event email notification

June 2025 Release Notes

Enhancements

Learning Management System (LMS)

  • Update DOC Training Item Document Window With Download Button
    • A download button has been added to PDF DOC Training Items to allow the user to download the PDF

Management of Change (MOC) and Action Tracking (ACT)

  • Smart Forms Lock For Editing
    • Added legacy functionality that locks Smart Forms for editing when a user is already editing it

Mobile Application

  • Mobile App Biometric Login Functionality
    • The mobile app now supports Biometric Authentication on Android and iOS

Bug Fixes

Management of Change (MOC) and Action Tracking (ACT)

  • Comments Box Smart Forms Not Saving Data
    • Fixed issue in Smart Forms where the comments box on options was not saving the text entered
  • Defaults Not Saving on Smart Forms - Action Items
    • Resolved intermittent issue where default selections were not saving on Smart Forms

Management of Change (MOC)

  • Active Checkbox for Send Notice Implementation Requirements Should Not be Editable
    • Corrected an issue that allowed the Active checkbox for Send Notice to be unchecked

Mobile App

  • SCORM Course Not Working on Mobile App
    • Resolved issue preventing a SCORM course from working properly on the mobile app

Action Tracking (ACT)

  • Smart Forms Not Displaying on New Event Notification
    • Fixed an issue that caused Smart Forms to not properly display on new Event notifications


May 2025 Release Notes

Enhancements

Learning Management System (LMS)

  • Add French Language Translation Support
    • Updated the scope of our French translation to additional fields across the site.
  • Create Division Toggle to Turn Off Course Completion Emails
    • Toggle added to Divisions in LMS > Settings to turn off course completion emails
  • Update DOC Training Item Document Window With Download Button
    • A download button has been added to PDF DOC Training Items to allow the user to download the PDF document

Management of Change (MOC) and Action Tracking (ACT)

  • Conditional Logic Datetime Preference - Save/Retrieve Date from Conditional Logic
    • Updated Smart Forms conditional logic to improve the date picker and display date based on user preferences
  • Legacy to Smart Form Conversion Tool
    • Releasing the conversion functionality to convert Legacy Forms to Smart Forms
  • Action Item States
    • Action Item State field added to all sites

Mobile Application

  • Mobile Login Flow Update
    • Updated the login flow for the new mobile app to add the Company field to the main login page
  • New Mobile App Release
    • Our new mobile app is leaving Beta and officially releasing to production
  • Add Job Assignee Popup to Mobile
    • Users can now tap Jobs that are assigned tasks to view the users within the Job

Bug Fixes

Learning Management System (LMS)

  • MOC and ACT Training Item Types Are Incorrectly Included in Course Completion Emails
    • Resolved issue that was sending course completion emails for MOC and Event notice sign offs
  • Synchronizer Not Running for Discredited Alternates
    • Resolved issue causing training to not update properly when alternates had credit removed

Management of Change (MOC) and Action Tracking (ACT)

  • Options Previously Set to Vertical Now Display Horizontally After Smart Form Update
    • Resolved issue that updated field display between horizontal and vertical

April 2025 Release Notes

Enhancements

Learning Management System (LMS)

  • Update Take Test Now Embedded Link with Scroll Tracking
    • Added scroll tracking to DOC and PRC Training Items to enable the Take Test Now link only when a user has scrolled to the bottom of the document

Management of Change (MOC) and Action Tracking (ACT)

  • Radio Button and Checkboxes Options Display
    • Added ability to arrange Radio Buttons and Checkboxes horizontally or vertically in Smart Forms
  • Form Builder Label Alignment Width
    • Label field widths when left-aligned will now automatically adjust to align fields and options better
  • Form Builder V2 - Change Label Position
    • Label position can now be changed between top, left, and right. The default position is also now left.

Action Tracking (ACT)

  • Notification for External Event Submission
    • Added a new email notification for externally submitted Events

Mobile

  • Updated Mobile Login
    • Mobile login page has been updated to include company/domain on the same page as username and password

Bug Fixes

Learning Management System (LMS)

  • Survey Question Responses Report is Missing the DOC Training Item Type
    • Added DOC as Item Type to the Survey Question Responses Report
  • Primary Job Code Field in the Training Assignments Report is Returning Job Title
    • Updated the Primary Job Code label in the Training Assignments Report to reflect the data is retrieves (Primary Job Title)

Management of Change (MOC) and Action Tracking (ACT)

  • Form Tree Selections in Legacy Forms Cannot Be Made
    • Resolved issue preventing users from selecting Form Tree options in Legacy forms

Action Tracking (ACT)

  • Does Not Contain filter for Resolution Notes Field is Excluding Blank Values
    • Fixed issue that caused blank values to be excluded when the "Does Not Contain" filter was applied in reports

March 2025 Release Notes

Enhancements

Learning Management System (LMS)

  • Clearer Course Completion
    • New alert popup and email confirmation for users to confirm that they have completed assigned training

Management of Change (MOC) & Action Tracking (ACT)

  •  Option (Form) Trees
    • Associate MOC Profile functionality added to Smart Forms for feature parity
  • Active User Search
    • Active User search functionality added to Autocomplete field in Smart Forms for feature parity

Management of Change (MOC)

  • Associate MOC Profile
    • Associate MOC Profile functionality added to Smart Forms for feature parity

Mobile App

  • Create New Mobile App Onboarding Flow Screens
    • New introduction and onboarding pages added to the mobile app for users' first login

Bug Fixes

EHS

  • Scheduled Report First Day and Last Day Options Not Sending Report at Correct Date
    • Corrected issue that was scheduling emailed reports on the incorrect date if the First Day or Last Day options were chosen

Learning Management System (LMS)

  • Training Incorrectly Showing on Desktop When a Duplicate Manual Record is Uncredited
    • Updated due date logic to prevent an issue causing training to show on a user's desktop if they have duplicate manual records and one is uncredited
  • Report Displaying Different Due Date Based On Local Time Zone
    • Resolved an issue that caused Due Dates to display incorrectly in reports if the user was in a different local time zone
  • LMS Filter Applied to Other Locations
    • Updated pages to prevent filters applied in LMS Settings to user lists from applying to the People Information page
  • Users are Allowed to Enter the Same Active and Inactive Dates for Training Items
    • Added logic to prevent users from entering in the date Active and Inactive Dates on Training Items to reduce confusion

Management of Change (MOC)

  • Temporary MOC Expiration Email Notification Being Sent to User with Same PKID as Job when Job is Assigned as Originator
    • Corrected issue that was causing the temporary MOC expiration email notification to go out to users that shared the same database ID as the Job assigned as the MOC's Originator

February 2025 Release Notes

Enhancements

Management of Change (MOC) & Action Tracking (ACT)

  •  Copy Form Section:
    • Added ability to copy form fields when editing a form in the new Smart Forms Layout editor

Bug Fixes

Learning Management System (LMS)

  • Certificate Creation Error with Past Certificate Date Issued
    • Fixed issue that prevented past dates from being entered for the Certificate Date Issued on Certificates

Management of Change (MOC)

  • MOC Sub Action Items' History Showing Progress Action When Completed  
    • Updated Action Item History to show Complete Action when multiple attachments are added when completing an Action Item
  • Sub Action Item Showing Assigned To Blank
    • Fixed issue that allowed Sub Action Items added from MOC Action Items to be assigned without an Assignee
  • The Reorder button allows an Order of zero to be assigned to an Implementation requirement
    • Corrected an issue that allowed the order of MOC requirements to be able to be set to zero.
  • Task Going To Close in 2 Days Email Received Months After User Finished Their Collaboration Task
    • Resolved an issue that caused an individual to receive an MOC notification email that was intended for a Job
  • Completed MOC Send Second Notice Training Items Are Not Showing Up Under MOC Notice Signoffs Report in Quick Links
    • Corrected issue that was preventing completed MOC Second Notices from showing up in the MOC Notice Signoffs Report for users in Quick Links

Action Item Tracking (ACT)

  • Incomplete Action Item Closure Checkbox Unable to be Saved
    • Resolved issue preventing the Incomplete Action Item Closure checkbox from being checked on Action Item Forms
  • Event Form Summary Print Issue
    • Fixed issue where additional page was added to the print when printing the Event Summary if the Event Form started with a Rich Text Editor

January 2025 Release Notes

Enhancements

Management of Change (MOC)

  • Smart Forms Action Item Trigger Functionality (MOC)
    • Smart Forms will now support field-prompted Action Items in the MOC module.

Management of Change (MOC) & Action Item Tracking (ACT)

  • Rich Text Editor for Form Field Labels
    • Added Rich Text Editor functionality to Smart Form field labels
  • Media Section Type
    • Smart Forms now has a new field added that will allow users that are completing Forms to add attachments directly to the Form
  • Smart Forms - When Editing a Section it will Collapse Other Sections
    • While editing a section in Smart Forms, other sections will not automatically be collapsed

Bug Fixes

All Modules

  • Report Not Sorting Consistently After Initial Sorting is Done
    • Added additional logic to reports to consistently sort results after initial sorting has been done

Learning Management System (LMS)

  • Teams URL not visible in Class Attachments
    • Classes will show links' text when adding a URL as an attachment to a Class
  • Maximum Enrollment Reached Alert is Displaying Whenever a Learner is Enrolled into a Class by an Admin Even Though Maximum Enrollment is Blank
    • Corrected an issue where the Maximum Enrollment alert would display when adding Learners to Classes that do not have a Maximum Enrollment entered
  • Prerequisites Cause Duplicate Training Item Entries in the Skillset Components Report
    • Fixed issue that was causing duplicate Training Items to appear in the Skillset Components Report

Action Item Tracking (ACT)

  • Additional Event forms are Not Printing Full Contents of Text Fields
    • Fixed issue where full text entered in Text Areas of additional Event Forms was not being included when printing

Management of Change (MOC) & Action Item Tracking (ACT)

  • Form Builder Stalling and Save Delay
    • Updated Smart Forms to enhance performance and improve known issues of lagging when editing or saving

December 2024 Release Notes

Enhancements

Learning Management System (LMS)

  • Create Error Message To Display To Users When LMS Synchronizer Fails to Complete
    • A new error alert message has been created to inform users if the LMS synchronizer, used to keep due dates correct, has not successfully completed running when updating a user's curriculum
  • Do Not Require New Password When Confirming New Email
    • Updated the Confirmation Email logic to not require existing users to reset their password when confirming their email
  • Add Option to Attach Surveys to DOC Type Training Items  
    • Added the ability to assign Surveys to DOC Item Type Training Items

Action Item Tracking (ACT)

  • Smart Forms Action Item Trigger Functionality (ACT)    
    • Smart Forms will now support field-prompted Action Items in the ACT module

Bug Fixes

Management of Change (MOC)

  • User Receiving Blank Emergency MOC Reminder Emails    
    • Fixed an issue causing MOC Reminder Emails to be sent out with the tables missing

Action Item Tracking (ACT)

  • Event Notification Emails Sending Out Multiple Times
    • Hotfixed an issue causing Event notification emails being sent to the Team Leader multiple times
  • Action Items Within an Event Cannot Be Completed if it's Title Exceed 500 Characters
    • Corrected a UI issue causing Action Items assigned to an Event not showing in the table to Take Action and complete them
  • Stored Procedure to Update Action Item Status to Inbox Based on Date Assigned is Not Ignoring Time Stored on Date Assigned    
    • Fixed issue where Action Items recording a time in Date Assigned were not assigning on the correct Date because the job was running before the time in Date Assigned

Contractor Safety Management (CSM)

  • SSO CSM Contractors Cannot Take Assigned Training    
    • Hotfixed an issue that prevented contractors from completing assigned training in CSM

November 2024 Release Notes

Enhancements

Learning Management System (LMS)

  • Update LMS to Accept SCORM 2004.
    • The LMS module can now play SCORM 2004 courses.
  • Take Test Now Frame and Button Formatting Changes.
    • Updated the formatting of the popup window for DOC Type Training Items to increase window height and reduce padding.
  • Add Time To Start Date In Class Attendance Sheet.
    • Added the Class Start Time display after Start Date on the Class Attendance Sheet.

Management of Change (MOC)

  • Mobile BETA 4 MOC Release.
    • MOC module has now been added to the Beta version of the new mobile app.

Management of Change (MOC) & Action Item Tracking (ACT)

Bug Fixes

Management of Change (MOC)

  • MOC Approval Tasks Not Automatically Closing After "Enforce Days to Approve" Due Date was Reached.
    • Resolved an issue that was preventing Approval tasks from automatically being closed when Enforce Days to Approve was checked.

Action Item Tracking (ACT)

  • Mobile Action Item Form Sub Action Item Trigger Does Not Default to Job Pre-Selection (MAUI).
    • Fixed bug where Form-prompted Sub Action Items would not assign to Jobs in new mobile app.
  • New Event Email Notification Link Directing to Error Page for Events with an Estimated Cost Entered.
    • Resolved an issue that broke links to Event summaries from New Event Email Notifications when the Event had a value in Estimated Cost.

Management of Change (MOC) & Action Item Tracking (ACT)

  • Updating Order On Inbox MOC Approver Causes Other Approver To Get Stuck In Next Status.
    • Solved an issue that was causing Approval tasks to not move to Inbox Status.

Contractor Safety Management (CSM)

  • Solved an issue that was causing Approval tasks to not move to Inbox Status.
    • Fixed a navigation issue from client sites to CSM site.

October 2024 Release Notes

Enhancements

Learning Management System (LMS)

  • Add Supervisor Functionality for Restrict Test Access OTP Feature
    • The Restrict Test Access feature now has a One-Time Password to allow access to the Test once updated to accept verification from the user's Supervisor.
  • Optional Training Will Show on Users' Desktop Again
    • Based on feedback from multiple clients, we have chosen to revert a recent change to now continue to show Optional training on users' desktops, regardless of a record or a due date.
  • Performance Issues Saving in the Curriculum Tab in People Information
    • Updates have been made on the back end to try to improve performance and loading times when making updates to a user's Curriculum.

Management of Change (MOC)

  • Enable Job Pick List on Completed MOCs
    • Users can now click the Job pick list icon for task/role assignments in completed MOCs to see the users in the assigned Job.
  • Copy Assign In Stage/Due In Stage Selections For Action Items When Copying Forms
    • Form-prompted Action Items will now retain their Assign In Stage and Due In Stage options selected when a Form is copied

Contractor Safety Management (CSM)

  • Contractor Company Creation and Association
    • Contractors and visitors that show up on-site can now be added to CSM in a temporary holding state in case they have not had a Company created for them yet.

All Modules

  • Revamp What’s New Quick Link
    • Added a new banner to the Frontline desktop and popup to the login page to highlight when the What's New has been updated with new releases and future projects.

Bug Fixes

Learning Management System (LMS)

  • User Could Not Update Training Item Title
    • Investigated an issue where updating a Training Item's Title was causing a timeout and completed ticket to archive old data to resolve it.
  • Enforced Skillset Not Assigning Correct Year
    • Investigated and implemented new back-end processes to prevent an issue where completed training records being written for recurring and enforced training were assigning a Due Date 1 year later than the expected Due Date.
    • Incorrect Due Dates caused by this issue were also updated.
  • Start Time is Not Displayed in the Dates Tab for Classes
    • The Start Date on the Dates tab for Classes has been updated to now display the date and time.
  • LMS Training Email Reminders Not Sending
    • Corrected an issue where Training Email Reminders created with every weekday checked would skip one or more days to the next Monday's date.
  • User Receiving Error When Trying To Add New Training Item
    • Fixed data issue when trying to create the first Training Item in a new Division with no existing data.

Management of Change (MOC)

  • Forms Viewed in the MOC Summary Display Incorrect Object Alignment
    • Resolved an issue where form display layout was becoming misaligned when all forms were displayed on an MOC Summary.
  • User Receiving Multiple MOC Pre-Approval Emails
    • Resolved an issue where some users who submitted an MOC for Pre-Approval were receiving duplicate MOC Pre-Approver emails.

Contractor Safety Management (CSM)

  • CSM Invite Company Emails Showing User's Default Company Instead of Selected Company, When They are in Multiple Companies
    • CSM Administrators in multiple Companies can now select which Company they want to invite a CSM Company Invite for, instead of only using their Default Company.

September 2024 Release Notes

Enhancements

Learning Management System (LMS)

  • The expiration time for new user or updated email account confirmation links has been extended from 24 hours to 48 hours.
    • This change provides users with more flexibility to confirm their accounts, reducing the likelihood of expired links and minimizing the need for resending confirmation emails. 
  • When "Allow Test Out" is unchecked, users are now required to open the external content or document before they can access the Test.
    • This ensures that users engage with all required training materials before attempting the test, promoting better understanding and retention of information.
    • The update also now supports DOC Training Items with SharePoint URLs.
  • For clients utilizing Single Sign-On (SSO), administrators can now authorize users to access Tests when "Restrict Test Access" is enabled by sending a one-time password (OTP).

Action Item Tracking (ACT)

  • An optional "Work Order" field has been added to Event Details. This is an open-text field where users can input specific work order numbers or details directly into events.
  • A new "View Source" button has been added to the Details tab of In Process Action Items. This feature allows ACT Administrators to quickly access the source details of Action Items created from MOCs, Events, or other Action Items.
    • When selected, the MOC or Event Summary will be displayed or the Action Item History for Sub-Action Items.

Bug Fixes

Learning Management System (LMS)

  • LMS now prevents users from entering '0' as the retest period in Learning Management System (LMS) training items.
    • When users attempt to set the retest period to zero, the system now displays an error message: "Retest Period must be a positive number."

Management of Change (MOC)

  • Forms used in an Implementation Requirement were missing radio buttons when previewed within an MOC.
  • The MOC stage field under attachments was not displaying correctly.
  • Disapproving an MOC in the pre-approval stage incorrectly indicated in the audit log that the MOC was voided.

Action Item Tracking (ACT)

  • Addressed a server error that occurred when adding an "Additional Form" from the View Event Summary page.
  • Entering a space in the Work Order field of a completed Event resulted in a server error.
  • The Work Order number was not displayed when an Event was resubmitted after being voided.
  • Text containing special characters in the Work Order field was not displayed correctly on the View Summary page.

Management of Change (MOC) & Action Item Tracking (ACT)

  • Filters for the "Stage" report field—other than "Equal To" and "Not Equal To"—were not functioning in MOC and ACT Form Fields Reports. Filters like "Contains," "In List," and "Not In List" were returning blank results.
  • When changing the due date of an MOC Action Item did not update the date comments with the most recent changes.

August 2024 Release Notes

Enhancements

Learning Management System (LMS)

  • The "Take Test Now" link is automatically added to DOC/PRC type training items in the LMS.
  • The "HR Job Title" field has been added as a reportable option for the LMS "Training Assignments" report.

Management of Change (MOC)

  • The "Associated MOC" field is now available as a reportable option in all MOC Custom Reports.

Action Item Tracking (ACT)

  • The "Ref Code" field is now a selectable option in the ACT Action Item Form Fields Report. 

Contractor Safety Management (CSM)

  • Document Requirements responsible by the Contractor Company no longer require an upload by each contractor individually. Rather, a Contractor Admin can now upload a company's policy document for the whole company.

Mobile App

  • Users can now upload non-image attachments, including PDF and DOC file types, within the Mobile App. 

Bug Fixes

Learning Management System (LMS)

  • Resolved an issue where the time was no longer displaying in the "Date Completed" column within the Records tab of the LMS module. The full date and time are now correctly shown.
  • Corrected a 404 error on the "Take Test Now" page when a style was applied to a lesson. This issue occurred only on the final page, while the styling was intact on all other slides. 
  • Corrected an issue where users were unable to upload .docx files to DOC Training Items in the LMS. The platform now accepts .docx file types again, aligning with previous capabilities.

Management of Change (MOC)

  • Inactivated users were still receiving system-generated emails for "MOC Approved for Startup." Inactive users will no longer receive these notifications.
  • Users were unable to select or edit a "Ref Code" when prompted to create a Management of Change (MOC) from an Implementation task. 
  • Action Items created in the MOC module were incorrectly moving to the "Inbox" status, regardless of the "Assign In Stage" option selected during creation.
  • Action Items were being displayed to users even before the MOC moved to the "Startup" stage. Now, Action Items will only display at the correct stage as intended.
  • Resolved an issue where the "MOC Stage" field under attachments was displaying as blank in the MOC module.

Action Item Tracking (ACT)

  • No error message was displayed when trying to import PHA Action Items with an "Assigned To" field that didn't match any user's full name. The system now shows an error message, preventing the import and improving user guidance.
  • Fixed a bug that prevented instant email notifications for Action Items, not Events, from being sent.

July 2024 Release Notes

Enhancements

Learning Management System (LMS)

  • When a user is deactivated, the system will now display Number of Active Users and User Licenses.

Management of Change (MOC)

  • When creating Action Items from an MOC, you can now determine when it will be assigned and when it is due. 
    • Two new options have been added Assign in Stage and Must Be Completed By End Of. This is replacing MOC Based Action Items "Type".
    • To learn more about this feature, see the MOC Based Action items article.
  • "Category" field added to MOC Action Item Details Report

Management of Change (MOC) & Action Tracking (ACT)

  • Assign in Stage and Must Be Completed By End Of options have been added to Action Item Reports.
  • Form Builder overhaul with new UI and Enhancements is underway, bookmark this link to stay tuned!

Bug Fixes

Learning Management System (LMS)

  • Completed training items are showing up on desktops when assigned via a class.
  • Timeout Error resolved when running the LMS Overdue Training Statistics report.
    • If users are pulling in large amounts of data, limit search to one year for maximum performance. 
  • Implementation Requirement Verifier is unable to be updated to a new Job

Action Tracking (ACT)

  • When a user sends an Event Notice to user, and then tries to send them an immediate email notification with the Send Emails button, no email is sent.
  • Event based PHA action item import was not properly importing items.

Management of Change (MOC)

  • When users are completing a MOC Send Notice training, previously added notes were not being displayed

All Modules

  • "License Limit Exceeded" popup is showing when a site is at or over their limit and a user is being moved.
    • Users are now able to be moved if a client is at or over their license limit. 

June 2024 Release Notes

Enhancements

Learning Management System (LMS)

  • User License Management Enforcement
    • Frontline will now be better tracking and enforcing client sites’ active user counts based on their license count.
    • Clients will now receive an alert when trying to activate or create a new user when they are at their license limit.
    • If there are any questions or issues regarding this new level of enforcement, they can reach out to the support team or sales team.

Action Tracking (ACT)

  • All tasks in the ACT module can now be assigned to a Job.
    • Some examples are:
      • Event Team Leader
      • Action Item Verifier
      • Assignee type on sub action items

Contractor Safety Management (CSM)

  • Added expiration field and status for documents
  • Added "Approved By" column to document tracking to identify the individual who approved a document.
  • Added "Document Requested" tab to EHS Admin site so they can upload and manage documents. Previously only available to Contractor Admins.
  • Automated Customizable Email Notifications for Expired or Requested Documents.

All Modules

  • Added a Division setting to now set the currency symbol for any cost field across the Division.
    • Currently only options are Dollar ($) and EK Pounds (£), but we can easily add more as clients request.
  • Added a Division setting that will update the time zone for all users in the selected Division.
  • Allow the .msg Extension file uploads to all areas.

Bug Fixes

Learning Management System (LMS)

  • Optional training assignments remaining on desktop after completion.
  • "Unable to find account" error when a user logs in before confirming their email.

Action Tracking (ACT)

  • The Event form fields report was not capturing data from additional forms on the Event details page.
  • Days to verify still greyed out after entering a verifier.
  • When closing an action item, closure comments were not being displayed in the action item history.
  • Filtering columns on "Is not empty" is not working in the "Current Status of Action Items" report.

All Modules

  • Sorting the due date by ascending or descending was not working correctly.

May 2024 Release Notes

Enhancements

Learning Management System (LMS)

  • We've added date filtering to all module dashboards! Instead of year over year, you can search for a specific date range when viewing KPIs and metrics.
  • We've compiled a list of all our updated courses in LMS. Find them now in our Course Library! 

Management of Change (MOC)

  • Never miss an enforced collaboration or approval tasks with a new email reminder sent two days before they close. Originators will also get notified when the tasks have been closed.
  • Implementation Managers now have the ability to add attachments to MOCs.

Contractor Safety Management (CSM)

  • Our CSM now offers enhanced search functionality! Search contractors by birth dates, names or ID numbers to quickly access their profiles.
  • The enhanced search also offers auto-complete and suggestion functionalities when searching for names or other criteria!
  • We created an improved list view where you can sort contractors and view their "Last Login" to track contractor engagement and check in contractors faster.