--- title: Mobile Application Offline Functionality description: The mobile application supports limited functionality when a device is not connected to the internet. This allows users to continue working on certain Events, Action Items, and MOC tasks even when connectivity is unavailable. --- [Skip to content](https://help.fldata.com/kb/mobile-app-offline-functionality#main-content) English Show submenu for translations [Customer portal](https://help.fldata.com/tickets-view?hsLang=en) ![fldata-logo.png\]](https://help.fldata.com/hs-fs/hubfs/fldata-logo.png?height=50&name=fldata-logo.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://help.fldata.com/tickets-view) - Go to fldata.com Go to fldata.com How can we help you? - There are no suggestions because the search field is empty. 1. [Frontline Data Solutions EHS Knowledge Base](https://help.fldata.com/kb?hsLang=en) 2. [Mobile App](https://help.fldata.com/kb/mobile-app?hsLang=en) 3. [Mobile App Offline](https://help.fldata.com/kb/mobile-app?hsLang=en#mobile-app-offline) # Mobile Application Offline Functionality ## The mobile application supports limited functionality when a device is not connected to the internet. This allows users to continue working on certain Events, Action Items, and MOC tasks even when connectivity is unavailable. ### When the device loses internet connection, the application automatically enters **Offline Mode**. Work completed while offline issaved locally on the device and will automatically synchronize once the device reconnects to the internet. ### **Offline Mode Indicators:** - When the application detects that the device is offline, the following indicators will appear: - An **Offline Mode banner** is displayed at the top of the screen. ![](https://help.fldata.com/hs-fs/hubfs/image-png-Mar-06-2026-03-50-25-2494-PM.png?width=372&height=42&name=image-png-Mar-06-2026-03-50-25-2494-PM.png) - Tapping the banner will display an **Offline Mode alert**. ![](https://help.fldata.com/hs-fs/hubfs/image-png-Mar-06-2026-03-52-56-8198-PM.png?width=364&height=513&name=image-png-Mar-06-2026-03-52-56-8198-PM.png) - An **offline icon** appears indicating the device is currently offline. If a user logs into the mobile application while offline, an **Offline Mode alert** will appear. This alert will only display once per session. ### **Supported Actions While Offline:** #### **ACT Offline Functionality** While in Offline Mode, users can: - - Submit an Event from a shortcut - Update Action Items - View Event Summaries Tasks not supported offline will display a message instead of being completed. #### **MOC Offline Functionality** While in Offline Mode, users can: - - Submit an MOC - - Update a Requirement - View MOC Summaries #### **Unsupported Actions** Some tasks cannot be completed while offline: - Event and MOC tasks such as: - Start stage - Take Action on Approval or Collaboration tasks These tasks can still be opened to view the summary, but the **completion button is disabled**: ![](https://help.fldata.com/hs-fs/hubfs/image-png-Mar-06-2026-04-08-03-4597-PM.png?width=393&height=754&name=image-png-Mar-06-2026-04-08-03-4597-PM.png)   #### **Offline Synchronization** When your device reconnects to the internet, any work you completed while offline **automatically begins syncing**. - The app handles this in the background, so you can continue working normally. - You’ll see a small **offline icon** indicating that syncing is in progress. #### **Successful Sync** Once offline work is successfully synced: - All your offline updates are now **saved in the system**. - The offline icon disappears, letting you know everything is up-to-date. No action is required — the app automatically completes the sync for you. #### **Sync Conflicts** If some offline work **cannot be synced** (for example, the task was already completed online): - The app will notify you of the affected items. - You can still **view the saved work**, but it **cannot be submitted**. This only happens in rare cases; most offline work will sync automatically. - [Management of Change (MOC)](https://help.fldata.com/kb/management-of-change-moc?hsLang=en#main-content) - [MOC Basics](https://help.fldata.com/kb/management-of-change-moc?hsLang=en#moc-basics) - [MOC Settings](https://help.fldata.com/kb/management-of-change-moc?hsLang=en#moc-settings) - [MOC Stages](https://help.fldata.com/kb/management-of-change-moc?hsLang=en#moc-stages) - [Learning Management System (LMS)](https://help.fldata.com/kb/learning-management-system-lms?hsLang=en#main-content) - [LMS People](https://help.fldata.com/kb/learning-management-system-lms?hsLang=en#lms-people) - [LMS Author](https://help.fldata.com/kb/learning-management-system-lms?hsLang=en#lms-author) - [LMS Curriculum](https://help.fldata.com/kb/learning-management-system-lms?hsLang=en#lms-curriculum) - [LMS Classes](https://help.fldata.com/kb/learning-management-system-lms?hsLang=en#lms-classes) - [LMS Settings](https://help.fldata.com/kb/learning-management-system-lms?hsLang=en#lms-settings) - [Events & Action Items (ACT)](https://help.fldata.com/kb/events-action-items-act?hsLang=en#main-content) - [Event Stages and Tasks](https://help.fldata.com/kb/events-action-items-act?hsLang=en#event-stages-and-tasks) - [Action Items](https://help.fldata.com/kb/events-action-items-act?hsLang=en#action-items) - [ACT Settings](https://help.fldata.com/kb/events-action-items-act?hsLang=en#act-settings) - [ACT Basics](https://help.fldata.com/kb/events-action-items-act?hsLang=en#act-basics) - [Contractor Safety Management (CSM)](https://help.fldata.com/kb/contractor-safety-management-csm?hsLang=en#main-content) - [CSM EHS Owners](https://help.fldata.com/kb/contractor-safety-management-csm?hsLang=en#csm-ehs-owners) - [CSM Contractors](https://help.fldata.com/kb/contractor-safety-management-csm?hsLang=en#csm-contractors) - [CSM Contractor Administrators](https://help.fldata.com/kb/contractor-safety-management-csm?hsLang=en#csm-contractor-administrators) - [Reporting](https://help.fldata.com/kb/reporting?hsLang=en) - [Dashboards](https://help.fldata.com/kb/dashboards?hsLang=en#main-content) - [LMS Dashboards](https://help.fldata.com/kb/dashboards?hsLang=en#lms-dashboards) - [MOC Dashboards](https://help.fldata.com/kb/dashboards?hsLang=en#moc-dashboards) - [Action Item Dashboards](https://help.fldata.com/kb/dashboards?hsLang=en#action-item-dashboards) - [Event Dashboards](https://help.fldata.com/kb/dashboards?hsLang=en#event-dashboards) - [Mobile App](https://help.fldata.com/kb/mobile-app?hsLang=en#main-content) - [App Overview](https://help.fldata.com/kb/mobile-app?hsLang=en#app-overview) - [Mobile App Offline](https://help.fldata.com/kb/mobile-app?hsLang=en#mobile-app-offline) - [Technical Services](https://help.fldata.com/kb/technical-services?hsLang=en#main-content) - [Frontline Services](https://help.fldata.com/kb/technical-services?hsLang=en#frontline-services) - [General](https://help.fldata.com/kb/technical-services?hsLang=en#general) [![Chill listening crop-3](https://help.fldata.com/hs-fs/hubfs/fldata-logo.png?width=110&height=24&name=fldata-logo.png "Chill listening crop-3")](https://fldata.com) fldata.com Help Center Copyright © 2026, Frontline Data Solutions