Competencies

Competencies is an efficient way to track a learner's proficiency for a particular skill after completing training(s). Administrators can use this information to determine who is the best candidate for an upcoming job.

Below are the guidelines for competencies

• Many HR management or information systems (HRMS or HRIS) these days evaluate people and job or position requirements using competencies. A competency is a set of knowledge, skills, behaviors, attitudes and characteristics that distinguish one person from another.
• For any job or position, it is possible to identify the personal, functional and business competencies required for superior performance. You may also designate level of competence required for different levels of performance within a given work function.

• Core Competencies: The core competencies includes very general/generic competencies that all employees must possess to enable the organization to achieve its mandate and vision (e.g., teamwork). These competencies describe in behavioral terms the key values of the organization and represent those competencies that are core to the organization’s principal mandate.
• Job Family Competencies: Job family competencies are those competencies that are common to a group of jobs. They often include general job competencies that tend to be required in a number of job families (e.g., safety awareness), as well as job specific competencies that apply to certain job families more than others (e.g., EPA regulations). These tend to be related more to knowledge or skill required for certain types of jobs (e.g., DOT regulations for jobs involving loading and shipping product).
• Technical / Professional Competencies: The technical/professional competencies tend to be specific to roles or jobs within the job family, and include the specific skills and knowledge (know-how) to perform effectively (e.g. ability to use particular software; knowledge in particular professional areas such as finance, biochemistry; etc.). These competencies could be generic to a job family as a whole, or be specific to roles, levels or jobs within the family.
• Leadership Competencies: These are the key competencies for roles in an organization that involve managing, supervising or influencing the work of others in some way. Some organizations view leadership to be a part of every job of the organization in that employees are expected to contribute and offer new or better ways of working regardless of their level or role in the organization. Leadership is required in teams, project management, as well as at the managerial, executive and board levels.
• Frontline allows you to create competencies, competency categories and proficiency levels, and attach these to Training Items.

How to create and assign a new Competency

1. Select Settings > Competencies
2. Select New
3. Enter Name, Type, Description and Behavior
   1. Administrators can customize the Competency Types under System Codes. To learn more about System codes, view our LMS System and Status Codes article.
4. Select Save.
5. Select Curriculum > Training Items
6. Select the training item you would like to assign this competency to
7. Select the Competencies tab in the far right
8. Select New
9. Enter the competency name or type and select Search
10. Select the radio button of the desired competency 
11. Select the desired Proficiency Level from the drop down on the left 
    1. Administrators can customize the proficiency level(s) under System Codes. To learn more about System codes, view our LMS System and Status Codes article.
12. Select Save.